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Frequently Asked Questions
We recommend booking at least 24 hours in advance to make sure a vehicle is available.
For last-minute bookings, please contact us directly. We will do our best to arrange a vehicle for you.Our prices are per vehicle, not per person.
The price depends on your route and the type of vehicle you choose.The price includes your private vehicle, driver, fuel and standard transportation costs for the selected route.
Any additional charges for special requests or extra stops will be confirmed before your journey.For airport pickups, your driver or our airport representative will be waiting at the designated meeting point with a sign showing your name or booking details.
Meeting instructions will be provided in your booking confirmation.Don't worry. We monitor your flight arrival time and adjust your pickup accordingly if your flight is delayed.
Please make sure you provide the correct flight number when making your booking.For airport pickups, we allow reasonable waiting time after your flight arrives so you have enough time to pass through immigration, collect your luggage and meet your driver.
For hotel, villa or other pickups, please be ready at the confirmed pickup time.Please contact us using the phone number or messaging contact provided in your booking confirmation.
Our team will help you contact and locate your driver as quickly as possible.The luggage allowance depends on the vehicle you choose.
Please select a vehicle that is suitable for both the number of passengers and the amount of luggage you have.
If you are travelling with large suitcases, golf bags, baby equipment, surfboards or other oversized items, please let us know when booking.Yes. Baby and child seats are available upon request for 100 THB per seat.
Please request the seat when making your booking and let us know the child's age so we can prepare a suitable seat.Yes. If you need to change your pickup time, location, destination or other booking details, please contact us as early as possible.
Changes are subject to vehicle availability and may affect the transfer price.Bookings can be cancelled according to our cancellation policy.
Any refund will depend on when the cancellation is made. Please check our Terms & Conditions for full cancellation and refund details.Available payment methods will be shown during the booking process.
Depending on your booking, payment may be made online or using other available payment options.Yes. Additional stops can be arranged upon request.
Please let us know in advance so we can plan the journey and confirm any additional charge before your transfer.Yes. You can book both your arrival and departure transfers in advance.
This is especially convenient for airport transfers and trips between Phuket, Phang Nga, Khao Lak and Krabi.Yes. You can make a booking for your family, friends, guests or clients.
Please provide the passenger's correct name, contact details and travel information when booking.Please provide your flight number, arrival or departure date and time, number of passengers, luggage details and your pickup or destination address.
Accurate information helps us arrange your transfer smoothly and make sure your driver is ready at the right time.We're happy to help. Contact us if you have any questions about your booking, vehicle, pickup location, luggage or special requirements.
Book your private transfer and enjoy a comfortable journey across Phuket and the Andaman region.